Privacy Policy for Cyber Enterprises
Last Updated: [ April 30, 2026]
At Cyber Enterprises, we value your privacy and are committed to protecting your personal data in compliance with the Digital Personal Data Protection (DPDP) Act of India. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us or our clients via our WhatsApp Marketing services and website.
1. Information We Collect
We may collect the following information when you interact with our WhatsApp services or website:
Contact Details: Name, phone number, and email address.
Inquiry Data: Information you provide when asking about our services (e.g., school admissions, solar installations).
Usage Data: Details of your interactions with our automated WhatsApp flows (e.g., button clicks, message read status).
2. How We Use Your Information
We use the collected data for the following purposes:
Communication: To provide instant automated responses to your inquiries on WhatsApp.
Service Delivery: To share brochures, fee structures, and promotional materials as requested by you.
Lead Management: To help our clients (such as educational institutes and renewable energy providers) connect with interested prospects.
Compliance: To maintain records of user consent (Opt-ins) as required by Meta and Indian law.
3. WhatsApp Communication & Consent
Opt-in: We only send marketing messages to users who have provided explicit consent (Opt-in) via website forms, click-to-chat ads, or by messaging us first.
Opt-out: You can stop receiving messages at any time by replying with the word "STOP" or "UNSUBSCRIBE". We honor all opt-out requests immediately.
24-Hour Window: We adhere to Meta’s policy of responding within 24 hours of a user-initiated message.
4. Data Sharing and Security
No Data Selling: We do not sell, rent, or trade your personal data to third-party data brokers.
Service Providers: We share data only with verified Business Solution Providers (BSPs) and Meta to facilitate WhatsApp messaging.
Security: We implement industry-standard encryption and security measures to protect your data from unauthorized access or breaches.
5. Your Rights
Under the DPDP Act, you have the right to:
Access and review the personal data we hold about you.
Request correction of inaccurate information.
Request the deletion of your data from our active marketing lists.
Withdraw your consent for further communication at any time.
6. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Data Grievance Officer:
Cyber Enterprises [184/12 E Hospital Road, Cuddalore / Tamil Nadu] Email: [cybernarayanan@gmail.com] WhatsApp: [9092979797]